welcome to koala court
A special welcome, we trust that your stay at Koala Court is comfortable, memorable and enjoyable.
We are very proud of the presentation of our apartments and ask that you advise us immedaitely of anything that is not to your satisfaction.
Please report any breakages so these can be replaced for you, on departure please try and leave the room in the condition in which you found it, fair wear and tear accepted.
Our wish is that you enjoy your stay with us, so please do not hesitate to contact us directly if you encounter any problems with your room or our facilities, or require assistance with any matter.
John and Noutekh Whitfield
COVID-19 AWARE – IMPORTANT
Social Distancing in public areas:
We ask all our guests to practice social distancing while staying at Koala Court especially in the common areas.
Can we ensure no more than 2 guests in the gym at any one time, 2 guests in the lounge area at any one time and a maximum of 10 guests around the pool at any one time.
Hand sanitiser is available for use in all common areas.
If you need to come into the office we ask that you have a maximum of 2 people in the office at any one time.
Apartment Cleaning and services:
We want to assure guests that our cleaning of apartments is done to a very high standard and all common areas are regularly cleaned throughout the day.
If you are on a stay of 5 or more nights your apartment will be serviced mid stay.
We ask that you please not be present while our staff are cleaning your apartment.
If you are not out for the day could you please wait on your balcony while your apartment is being serviced.
More importantly if you have any symptoms of the virus we ask you please to not travel or if you develop while staying we ask you to alert management.
CHECK IN / CHECK OUT
On the day of arrival, check in time is 2.00pm.
On your day of departure, checkout time is on or before 10.00 am. Please place room keys in the key drop box by the entry to reception as you depart.
If you wish to extend your stay, or arrange for a late check-out, please contact reception 24 hours before you are due to depart. Late checkouts cannot be guaranteed, but we will do our best to accommodate your wishes. We offer onsite secure storage for baggage if you have a late departure time.
Monday to Friday: 0800 to 1700
Saturday: 0800 to 1200
Sunday & Public Holidays: Closed
For most of the year the climate in Cairns is simply perfect: blue skies, warm weather and gentle breezes but there are only two seasons – the wet and the dry.
The wet season lasts from November to May. With some months averaging over 400 mm of rainfall. The dry season runs from June to October with rainfall averaging approximately 35 mm. During the wet seasons tropical cyclones (hurricanes) can influence the weather, but Cairns is built to survive the elements and has weathered scores of cyclones in the past.