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Frequently Asked Questions

Browse the Koala Court frequently asked questions. If you have a question that is not listed, please contact us.

What time is check-in and check-out?

Check-in: 2.00 pm
Check-out: 10.00 am

Do you require a security bond upon check-in?


Is after hours check-in available?

Yes, we have a security safe located on our side office wall, please contact Koala Court for all after hour arrivals.

Can I have a late check-out?

Subject to availability.

When do I have to pay a deposit?

On confirmation.

What are the reception hours?

7.30 am to 6.00 pm Monday to Friday
8.00 am to 12.30 pm Saturday, Sunday and Public Holidays

Can I book local attraction tickets at reception?

Yes, Koala Court has a tour desk on site.

Is there Internet or WiFi access available?


What facilities do you have?

Secure parking, swimming pool, spa, 24 hour gym access, free Wi-Fi, undercover BBQ facilities.

Is there car parking available?


How often are the rooms serviced?

7 night stay or more

Is the pool heated?


How close is Cairns CBD?

15 minute walk

Are there shops or restaurants nearby?


Is there public transport nearby?


Where can I buy groceries locally?

Friendly Grocer and Night Owl near by