Frequently Asked Questions
Browse the Koala Court frequently asked questions. If you have a question that is not listed, please contact us.
What time is check-in and check-out?
Check-in: 2.00 pm
Check-out: 10.00 am
Do you require a security bond upon check-in?
Is after hours check-in available?
Yes, we have a security safe located on our side office wall, please contact Koala Court for all after hour arrivals.
Can I have a late check-out?
Subject to availability.
When do I have to pay a deposit?
What are the reception hours?
7.30 am to 6.00 pm Monday to Friday
8.00 am to 12.30 pm Saturday, Sunday and Public Holidays
Can I book local attraction tickets at reception?
Yes, Koala Court has a tour desk on site.
Is there Internet or WiFi access available?
What facilities do you have?
Secure parking, swimming pool, spa, 24 hour gym access, free Wi-Fi, undercover BBQ facilities.
Is there car parking available?
How often are the rooms serviced?
7 night stay or more
Is the pool heated?
How close is Cairns CBD?
15 minute walk
Are there shops or restaurants nearby?
Is there public transport nearby?
Where can I buy groceries locally?
Friendly Grocer and Night Owl near by