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Frequently Asked Questions

Browse the Koala Court frequently asked questions. If you have a question that is not listed, please contact us.

What time is check-in and check-out?

Check-in: 2.00 pm
Check-out: 10.00 am

Do you require a security bond upon check-in?

No.

Is after hours check-in available?

Yes, we have a security safe located on our side office wall, please contact Koala Court for all after hour arrivals.

Can I have a late check-out?

Subject to availability.

When do I have to pay a deposit?

On confirmation.

What are the reception hours?

7.30 am to 6.00 pm Monday to Friday
8.00 am to 12.30 pm Saturday, Sunday and Public Holidays

Can I book local attraction tickets at reception?

Yes, Koala Court has a tour desk on site.

Is there Internet or WiFi access available?

Yes

What facilities do you have?

Secure parking, swimming pool, spa, 24 hour gym access, free Wi-Fi, undercover BBQ facilities.

Is there car parking available?

Yes

How often are the rooms serviced?

7 night stay or more

Is the pool heated?

No

How close is Cairns CBD?

15 minute walk

Are there shops or restaurants nearby?

Yes

Is there public transport nearby?

Yes

Where can I buy groceries locally?

Friendly Grocer and Night Owl near by